StamFORWARD
StamFORWARD was a project designed to improve public transit within Stamford, CT and make it easier for residents to access the regional rail line connecting to New York City and New Haven.
Client Context
Bolstered by a state grant, the City of Stamford sought a way to improve its public transportation network. The desired improvements were centered around three goals
Improving transit coverage within underserved areas in Downtown Stamford.
Increasing transit connectivity to the local Stamford Metro-North Railroad station. This was key, as thousands of commuters use this station to reach New York City daily.
Reducing local reliance on inefficient and private commuter shuttles to move within the city.
Project Overview
The project's deliverables consisted of a consumer mobile app paired with an 8-vehicle microtransit service serving Downtown Stamford and surrounding areas. Service vehicles were hybrid-powered, in line with best sustainability practices, and the fleet consisted of Wheelchair Accessible Vehicles to ensure transit access for riders with disabilities.
Unique Factors / Challenges
A unique feature of the project was the inclusion of a GTFS integration for the local Metro-North train station in the mobile app. This functionality was included to allow riders to seamlessly plan their train connections alongside their microtransit rides.
Furthermore, the project required extensive customer enablement as it was the City of Stamford's first microtransit service.
Achievements & Outcome
A white-label mobile application titled "StamFORWARD"
A brand new microtransit service offering Stamford residents a new way to get around the city and increasing connectivity to regional Northeast Hubs like New York City and Boston
Service of over 300 rides per day
